3 Important Tips When Choosing a Commercial Damage Restoration Contractor
When disaster strikes a business in the form of water damage, repairing the issues and getting the business back up and running quickly is crucial. Calling in experts who handle the project professionally and in a timely manner is imperative in this process.
Choosing the right commercial damage restoration company for the job is easy when you know what to look for and what to ask. SERVPRO, a leader in the North Dallas area providing services including commercial cleaning, emergency mold, water, and fire restoration services, offers these three tips when choosing a commercial damage restoration contractor.
1. Check the Company’s Online Reputation
Selecting a business with a good reputation increases the chance for repairs to be completed quickly and correctly. A reputable company has a good online presence with positive reviews, good referrals, few complaints, and testimonials from past satisfied clients.
Checking a company’s reputation online is easy. Go to Google and enter the company’s name. Almost everything about the company will show up in the search results.
Other online sources to check are Yelp (and other review sites) and the Better Business Bureau. Finally, checking the company’s social media channels will reveal how the company represents itself and interacts with its client base. An example is SERVPRO’s Twitter account.
2. Make Sure the Company Is Certified
Many companies advertise themselves as professionals but lack industry certifications. While these companies may provide good work, they may not be the best choice. Selecting a company that holds industry certifications ensures they have the most up-to-date training and knowledge available to handle your project.
3. Ask Questions
Making sure you have the right restoration company for the specific repair is important. Asking questions helps you gain knowledge regarding the specific experience and qualifications of the potential company.
Some important questions to ask include:
- What does the repair process consist of?
- How will it affect business working hours?
- How soon can the project be started?
- What is the projected timeline of the job?
- Does the work come with a warranty?
- Will the business need to close or can it remain open during the repair?
- Will there be a cost estimate before work begins?
- Does the company specialize in water damage restoration?
Don’t be shy when it comes to asking questions. Reputable restoration companies like SERVPRO have no problem answering questions and making sure potential customers feel confident and comfortable with the process.
When Disaster Strikes, Strike Back
Water damage is not something business owners should take on themselves. Leaving it to the experts ensures that the business is repaired safely, professionally, efficiently and future concerns (like the potential growth of mold) are taken care of.
SERVPRO of Coppell and West Addison specializes in water damage restoration as well as commercial cleanup and storm damage restoration. With experience and certifications backing up their work, calling them day or night is the first step when water damage strikes.
Contact SERVPRO for more information about commercial damage restoration by phone at (972) 233-8400 or email at servproofcoppellandwestaddison@gmail.com, or visit them in person at 1707 E. Belt Line Rd, Suite 103-4, Coppell, TX 75019.
