Traits to Look for When Choosing a Mold Removal Company
Friendly, Professional Customer Service
The hallmark of any successful business is the foundation of trust formed between the company and its customers.
For property owners seeking residential or commercial cleaning and restoration services such as mold removal or fire restoration, a business's customer service quality and attitude are critical. Quality, personable service can transform potentially stressful situations into well-managed recoveries with as little as a compassionate approach.
Certification and Licensing
Mold removal is a potentially hazardous task. The removal and subsequent sanitation processes often involve toxic cleaning chemicals such as ammonia and bleach.
Professional mold removal companies undergo thorough training, certification, and licensing before selling their services. These training processes ensure the customer's safety and that of the technicians, the customer's family, and all property.
A licensed professional mold remediation company in Texas, will follow rules and regulations set forth by the Texas Department of Licensing and Regulation (TDLR). The representative will advise potential customers on procedures needing to be followed to help ensure proper mold remediation and allow the customer to receive a Certificate of Mold Damage Remediation.
Property owners seeking mold removal in Coppell, TX, should choose a restoration company that holds valid licensing for the services offered.
Any responsible business actively protects its workers as well as its clients. This protection is vital for companies that perform potentially hazardous services, such as water damage restoration or mold removal.
A comprehensive business insurance policy is one of the best ways for a cleaning and restoration service, like SERVPRO, to safeguard clients, technicians, and property. Clients who need professional mold removal or damage cleanup services should ask about insurance policies before hiring a company for a job.
Thorough Inspections and Testing
Often, homeowners mold and mildew for dirt because they may not look like traditional fungal contaminations. This type of insidious damage may spread in hidden areas between walls or dark, poorly ventilated spaces.
Full-Service Removal and Protection
In many cases, mold and mildew are the byproducts of water damage or flooding, either due to plumbing issues, severe weather, or both. Water damage is a compound problem, posing multiple hazards before, during, and after cleanup.
An experienced and thorough mold removal company typically works with or provides storm damage restoration services. Full-service storm damage restoration companies have comprehensive experience and knowledge of various issues, from burst pipes to basement flooding. As a result, these technicians can:
- Adequately assess safety hazards in different environments
- Address underlying causes of flooding or water damage
- Remove standing water as well as water absorbed by walls, floors, and other surfaces
- Chemically sanitize mold and mildew
- Apply measures to prevent mold and mildew regrowth
Affordable, Experienced Mold Removal in Coppell, TX
Well-meaning startup companies may tempt clients with unbeatable prices but fail to deliver on quality, guarantees, and more. Choosing a company with personal customer service, valid licensing, insured technicians, and comprehensive services helps guarantee a job done right for the right price.
SERVPRO is proud to bring more than half a century of experience and high-quality service to Coppell, TX, and surrounding areas. We use the latest techniques and technology to provide leading restoration, mitigation, and cleaning services, including mold removal.
Contact Team Shaw of SERVPRO of Coppell and West Addison at (972) 233-8400 to learn what we mean when we say our motto is “Like it never even happened.”